T&C MegaLive Flora Kids PCA “Buy, Comment & Win” Campaign
(This campaign gives participants the chance to win exciting rewards by sharing their genuine experiences with FloraKids.)

1. Campaign Organiser

This campaign is organised by MegaLive (“the Organiser”).

2. Campaign Period

The campaign will run from 1 September 2025 to 31 October 2025 (“Campaign Period”). Any entries received outside this period will not be eligible.

3. Eligibility

• Open to all Malaysian residents aged 18 years and above with a valid Malaysian address.

• Employees of MegaLive, its affiliates, subsidiaries, advertising/PR agencies are not eligible to participate.

• Participants must have a valid personal Facebook account and use it to post their photo in the comment section of the official campaign post.

4. How to Participate

To enter the campaign, participants must complete all the following steps during the Campaign Period:

1. Purchase any MegaLive Flora Kids product.

2. Follow and Like MegaLive on Facebook.

3. Post a photo of your child with MegaLive Flora Kids in the comment section of the official campaign post on MegaLive’s Facebook page, along with a short statement sharing why you love MegaLive Flora Kids.

4. Include the hashtags: #BestGutHealthSupplementForKids in your comment.

5. Retain the original proof of purchase (receipt/invoice) as it may be required for prize verification.

5. Prizes

• Grand Prize: 5 winners will each receive 1 Electric Car worth RM999.

• Consolation Prize: 10 winners will each receive a 2-month supply of MegaLive Flora Kids worth RM197.50.

• All prizes are non-transferable, non-exchangeable, and not redeemable for cash or other products.

• The Organiser reserves the right to substitute prizes of equal or greater value without prior notice.

• In the event that a prize is damaged or broken during the delivery process, the Organiser shall not be liable for any replacement or compensation.

6. Winner Selection & Announcement

• Winners will be selected based on the creativity and originality of their photo and comment.

• The decision of the Organiser is final and binding; no correspondence or appeals will be entertained.

• Winners will be announced on 15 November 2025 via MegaLive’s official Facebook page.

7. Prize Claim Process

• A MegaLive representative will contact winners via Facebook Messenger.

• Winners must respond within 5 days from the date of notification.

• Winners are required to provide the following for verification:

1. A clear photo or scanned copy of the original purchase receipt;

2. A photo or scanned copy of participant’s NRIC; and

3. A valid delivery address.

• Prizes will only be shipped after the verification process is successfully completed.

• Failure to respond within the specified time frame or provide the required documents will result in prize forfeiture, and the Organiser reserves the right to select an alternative winner.

8. Verification

• Winners may be required to present additional supporting documents for verification if deemed necessary by the Organiser.

• Failure to comply with the verification process will result in disqualification.

9. Rights of the Organiser

• The Organiser reserves the right to disqualify any entries that are incomplete, illegible, contain offensive or inappropriate content, or do not comply with these Terms & Conditions.

• By participating, participants grant the Organiser the right to use their name, image, and submitted materials for marketing, publicity, and promotional purposes without further compensation or notice.

10. Liability & Responsibility

• The Organiser shall not be held responsible for any loss, damage, injury, or expense incurred by participants or winners in connection with this campaign or the use of any prize.

• The Organiser shall not be responsible for technical errors, network interruptions, or other issues that may affect participation.

11. Personal Data Protection

• By entering this campaign, participants agree that the Organiser may collect, use, and disclose their personal data for the purposes of administering the campaign, contacting winners, and conducting marketing activities.

In the event of any inconsistency between these Terms & Conditions and any other materials relating to the campaign, these Terms & Conditions shall prevail.

条款与细则
 

1. 活动主办方

本活动由 MegaLive（以下简称“主办方”）主办。

2. 活动期间

本活动将于 2025 年 9 月 1 日至 2025 年 10 月 31 日（以下简称“活动期间”）举行。凡在此期间之外收到的参赛作品，将不具备参赛资格。

3. 参赛资格

• 面向所有年满 18 岁及以上、且拥有有效马来西亚地址的马来西亚居民开放。

• MegaLive 及其关联公司、子公司、广告/公关代理机构的员工无资格参加本活动。

• 参赛者必须拥有有效的个人 Facebook 账号，并使用该账号在官方活动帖文的评论区发布参赛照片。

4. 参赛方式

参赛者必须在活动期间内完成以下所有步骤，方可获得参赛资格：

1. 购买任意 MegaLive Flora Kids 产品。

2. 在 Facebook 关注并点赞 MegaLive 官方账号。

3. 在 MegaLive 官方 Facebook 活动帖文的评论区发布一张孩子与 MegaLive Flora Kids 的合影，并附上一段简短文字，分享您喜爱 MegaLive Flora Kids 的原因。

4. 评论中需包含以下标签：#BestGutHealthSupplementForKids

5. 保留原始购买凭证（收据），以备兑奖核实之用。

5. 奖项设置

• 大奖：5 位获奖者将各获得 1 辆电动童车（价值 RM999）。

• 安慰奖：10 位获奖者将各获得 MegaLive Flora Kids 两个月用量（价值 RM197.50）。

• 所有奖品不可转让、不可兑换现金或其他产品。

• 主办方保留在不另行通知的情况下，以等值或更高价值奖品替代原奖品的权利。

• 若奖品在运输过程中损坏或破裂，主办方不承担任何更换或赔偿责任。

6. 获奖者评选与公布

• 获奖者将根据参赛照片及留言的创意性和独特性进行评选。

• 主办方的评选结果为最终结果，不接受任何异议或申诉。

• 获奖名单将于 2025 年 11 月 15 日 在 MegaLive 官方 Facebook 页面公布。

7. 领奖流程

• MegaLive 代表将通过 Facebook Messenger 联系获奖者。

• 获奖者须在收到通知后的 5 天内回复。

• 获奖者须提供以下资料以供核实：

1. 原始购买收据的清晰照片或扫描文件；

2. 参赛者的身份证（NRIC）照片或扫描文件；

3. 有效的奖品邮寄地址。

• 奖品将在核实程序完成后寄出。

• 若获奖者未在规定时间内回复或未能提供所需文件，其领奖资格将被取消，主办方有权另行选出其他获奖者。

8. 核实程序

• 如有需要，获奖者可能被要求提供额外的支持文件以供主办方核实。

• 未能配合核实程序的参赛者将被取消资格。

9. 主办方的权利

• 主办方保留取消任何不完整、无法辨认、含有不当或不适宜内容，或不符合本条款与细则的参赛作品资格的权利。

• 参赛者一旦参与，即视为授予主办方在不需额外补偿或通知的情况下，使用其姓名、肖像及参赛作品进行市场推广、宣传及其他相关用途的权利。

10. 责任与义务

• 主办方不对因参与本活动或使用奖品而导致的任何损失、损坏、伤害或费用承担责任。

• 主办方不对因技术故障、网络中断或其他可能影响参与的情况承担责任。

11. 个人资料保护

• 参赛者参与本活动即表示同意主办方在为活动执行、联系获奖者及市场推广之目的收集、使用及披露其个人资料。

如本条款与细则与任何与本活动相关的其他资料存在不一致之处，应以本条款与细则为准。

Updated on 17^th June 2025

T&C MegaLive Golden Treasure Campaign
(Purchase Any MegaLive Product and Stand a Chance to Win 0.5G 999 Gold Bar)

1. Campaign Mechanics
1.1. The MegaLive Mega Golden Treasure Campaign ("Campaign") is organized by MegaLive ("Organizer").

1.2. Participants must purchase any MegaLive products within the campaign period 1^st July 2025 to 31^st December 2025. Purchases can be made via online e-commerce platform (e.g.: Shopee, Lazada, TikTok and pharmacies’ official websites) and offline purchase from MegaLive authorised seller.

1.3. The campaign is open to Malaysian residents aged 18 and above with a valid MyKad (IC).

1.4. There is a total of 200 units of MegaLive products that contain a Mega Golden Treasure Sticker (refer image below) inside the packaging.

1.5. Customers who find a Mega Golden Treasure Sticker inside their purchased MegaLive product are entitled to redeem a 0.5G 999 gold bar by following the redemption process.

1.6. Each winning unit is eligible for one gold bar redemption only.

2. Redemption Process
2.1. Winners must be a regitered member of the MegaLive Buddy App.

2.2. To verify their prize, winners must WhatsApp MegaLive by scanning the QR code (refer image below) on the Mega Golden Treasure sticker. Winners will be asked to provide a clear image of the Mega Golden Treasure Sticker, Product QR Code and purchased prove for verification purposes

2.3. For MegaLive product in bottle form (as per below image) , the Product QR code can be found on the bottle cap, while for MegaLive product in box format (as per below image) , the QR code is located on the tamper-evident sticker.

2.4. Once the verification is successful, winners are requested to screenshot their MegaLive Buddy number (incard number) and ‘Profile Details’, then send them via WhatsApp to MegaLive.

2.5. The Mega Golden Treasure 999 Gold Bar e-voucher (refer image below) will be issued within 14 working days. Winner must WhatsApp MegaLive once they have received the e-voucher. Please ensure the e-voucher is kept in the MegaLive Buddy app until collection day.

2.6. MegaLive will arrange a sales representative to have a meet-up for prize collection.

2.7. Winners must present proof of purchase, the physical product with the Mega Golden Treasure Sticker and Identity Card (IC) upon claiming their prize.

3.  Redemption Process
3.1. Any attempt to tamper with, duplicate, or forge the sticker code or QR code will result in immediate disqualification.

3.2. Any redemption requests submitted after 31 December 2025 will not be accepted or processed.

3.3. Prizes cannot be exchanged for cash or any other items.

3.4. MegaLive reserves the right to disqualify any entry that does not comply with these terms and conditions.

4. General Terms

4.1. By participating in this campaign, participants agree to allow MegaLive to use their names and photos for promotional purposes without any additional compensation.

4.2. MegaLive reserves the right to amend, modify, or cancel the campaign at any time without prior notice.

4.3. Any disputes will be subject to the final decision of MegaLive, and no correspondence will be entertained.

We are thrilled to announce that MegaLive has been honored with the prestigious Superbrands award! This recognition is a testament to our unwavering commitment to quality, innovation, and customer satisfaction.
 

The Superbrands award is not just a symbol of excellence but a validation of the hard work and dedication that our team puts into every aspect of business. We are proud to be recognized among the elite brands that set the benchmark in their respective industries.
 

From our humble beginnings to becoming a market leader, our journey has been guided by a passion for excellence and a relentless pursuit of perfection. This accolade is a reflection of our core values: integrity, innovation, and a customer-first approach.
 

We owe this achievement to our loyal customers who have supported us throughout our journey. Your trust and confidence in our brand inspire us to continuously strive for greatness. We are committed to maintaining the high standards that have earned us this recognition and to delivering even more value to our customers.
 

Receiving the Superbrands award is a moment of pride for us, but it is also a motivation to keep pushing the boundaries and to keep setting new standards in the industry. We believe that the best is yet to come, and we are excited to embark on this journey of continuous improvement and innovation.

Terms and conditions MegaLive Giveaway Campaign

1. Campaign Period: The campaign will run according to the period stated on the campaign flyer / caption.
2. Eligibility: Eligibility is campaign specific. Please refer to the campaign posting and caption.
3. Selection of Winners: Winners will be randomly selected from the pool of eligible comments during the campaign period.
4. Announcement of Winners: Winers will be announced with 14 days after the campaign period stated on posting and/or caption. Winners are required to contact MegaLive via private message (PM) for prize redemption with ONE (1) week from the announcement date.
5. Prize: Winners will receive a gift voucher for mentioned product in the campaign flyer.
6. Feedback Requirement: Winners must be willing to share their feedback on MegaLive products.
7. Use of Winners Picutres: Picutres of winners may be used forthe purpose of MegaLive advertising, including but not limited to sociual media posts, website cotent, and promotional materials.
8. By partcipating in this campaign, participants agree to abide by these terms and conditions.
9. MegaLive BioSciences Sdn. Bhd. reserves the right to modify, suspend, or terminate any aspect of this campaign, incuding but not limited to the terms and conditions, at any time without perior notice.

HOW TO PLAY

1. Tap on diamond or Buddy coin

2. Check the prize

T&C Mega Bingo Daily Check-In Game

Conditions of use

1. Only participants with registered MegaLive Buddy account can participate

2. Any vouchers/ points redeemed are not transferable for cash and are on the first-come[1]first-served basis.

3. Points and vouchers won by players from Mega Bingo mini game will be credited into each user’s accounts. Points and voucher may take up to 10 minutes to be credited to user’s account.

4. Users can view their points at the top right section in the Buddy app and view their voucher in the ‘Voucher’ page.

5. MegaLive reserves the right to vary these Terms & Conditions without notice, or withdraw or discontinue Mega Bingo Daily Check-In game at any time without any notice or liability to any party. In the event of inconsistency between these Terms & Conditions and any marketing or promotional materials related to the Mega Bingo Daily Check-In game, these Terms and Conditions shall prevail.

HELLO VOUCHERS

Mechanics

Step 1: Download MEGALIVE BUDDY APP

Step 2: Present your HELLO voucher to the participating stores to avail discount

Terms & Conditions

HELLO5 & HELLO10 vouchers

• These vouchers are valid from 1 January 2025 to 31 December 2025 for MegaLive Buddy Mobile Apps new user. 

• These vouchers are limited to the first 10,000 new users signing up only. 

• A minimum spend of RM 50.00 per receipt is required to redeem HELLO5 voucher. 

• A minimum spend of RM 80.00 per receipt is required to redeem HELLO10 voucher. 

• These vouchers are valid for the purchase of any MegaLive supplements only. 

• One redemption only per single receipt.

• These vouchers can only be redeemed in selected store and is not applicable for online redemption. 

• These vochers are not valid with other promotions/ discounts/ vouchers/ offers. 

• These vouchers are not exchangeable for cash. 

• Products purchased with a voucher are non-refundable or exchangeable.

• MegaLive BioSciences Sdn. Bhd. reserves the right to reject voucher redemption if abuse is discovered.

Promo duration: January 1, 2025 - December 31, 2025

HAPPY BIRTHDAY VOUCHER

Mechanics

Step 1: Download MEGALIVE BUDDY APP

*Only NEW users who register Buddy app will receive the voucher

Step 2: Register before your birthday month

Step 3: Provide your correct date of birth during app registration

Step 4: Present your HAPPY BIRTHDAY voucher to the participating stores to avail discount

Terms & Conditions

• This voucher is exclusively for MegaLive Buddy member only.

• This voucher is valid for the entire month of the user's birthday (1st - end month). In the case where user applies for member registration within the same month of birthday, the voucher will not be issued, because it is only available to member who register with MegaLive Buddy before their birthday month.

• The user is only eligible for one birthday voucher per year. The birthday voucher will be sent based
  on the birth date entered during account registration. In the case where user do not register their birth
  date upon registration, user will not be entitled for birthday voucher.

• The identification card (IC) must be shown to prove the birth date upon using voucher.

• A MINIMUM SPEND of RM 300.00 per receipt is required to redeem this voucher.

• This voucher is valid for the purchase of all MegaLive supplements in set and single bottle

• These vouchers are valid for the purchase of any MegaLive supplements only. 

• One redemption only per single receipt.

• These vouchers can only be redeemed in selected store and is not applicable for online redemption. 

• These vochers are not valid with other promotions/ discounts/ vouchers/ offers. 

• These vouchers are not exchangeable for cash. 

• Products purchased with a voucher are non-refundable or exchangeable.

• MegaLive BioSciences Sdn. Bhd. reserves the right to reject voucher redemption if abuse is discovered.

Promo duration: Until further notice

1.0 INTRODUCTION

Welcome to the MegaLive Buddy mobile application. MegaLive Buddy is defined as an intelligent and card-less customer reward membership.

The Terms and Conditions (“T&C”) shall apply to the MegaLive Buddy mobile application (“app”), including all websites of its divisions, subsidiaries and affiliates operated internet sites (“sites”) which are made reference herein. Thus, by accessing and using the app, user accepts and agrees to be bound by this T&C.

Throughout the sites, the terms “MegaLive Buddy”” MegaLive” “we” “us” and “our” refer to the MegaLive BioSciences Sdn. Bhd.

MegaLive Buddy reserves the right to change, modify, add, update, or remove any T&C at any time. The T&C may be updated from time to time and shall prevail over provisions or representations contained in any other promotion materials or advertising of the contest. User is encouraged to check/visit this page frequently for updates.

2.0 MEMBERSHIP

2.1 Membership refers to every registration and/or registered account through the app.

2.2 Membership is a token of appreciation, and it is complimentary.

2.3 Membership is open to all legal residents of Malaysia aged 18 years old and above. However, for those below 18 years old, once account is activated, MegaLive Buddy will assume the user has gained his/her parent or legal guardian’s permission.

2.4 To register as a member, user must provide accurate and latest personal information such as full name as per identity card, mobile phone number, date of birth, delivery address etc. User is responsible for maintaining the accuracy of his/her information and for updating it as required.

2.5 MegaLive Buddy reserves the right to restrict, suspend and/or reject any application without disclosing the reasons. MegaLive Buddy’s decision shall be final and conclusive. All questions and appeals on the decision will not be entertained. Reasons for the restriction/suspension/rejection may be due but not limited to:

• Inaccurate and false personal information provided
• Duplication of personal information with an existing registered user
• Breach of any T&C

2.6 MEMBERSHIP CATEGORIES

• Consumer: End user
• Trade Group-Retail store and their assistants

2.7 MEMBERSHIP VALIDITY

2.7.1 User is encouraged to submit clear, official, and original printed receipt of MegaLive product purchases (“receipt”) via app to redeem Buddy points/gift.

2.7.2 Membership is FREE for a lifetime.

2.7.3 Membership is non-transferable and is for exclusive use of registered members only. User is strictly prohibited from sharing and/or allowing non-users to use the app.

2.7.4 Upon deactivation of an account, Buddy points/gifts/redemption and any kind of rewards accumulated or pending to be deposited to user’s MegaLive Buddy wallet (“wallet”) shall be deemed null and void.

2.7.5 MegaLive Buddy has no obligation to reimburse/refund any of the Buddy points/gifts/redemption/reward that were deemed null and void upon termination.

2.7.6 MegaLive Buddy reserves the right to monitor, refuse, close additional or duplicate accounts at any time.

3.0 BUDDY POINTS

3.1 BUDDY POINTS COLLECTION

3.1.1 Official and original printed receipts of MegaLive product purchases (“receipts”/ “receipt”) from any retail store, pharmaceutical retail outlet and pharmacy are eligible for submission to collect Buddy points.

3.1.2 User will earn rebate (if there is any) for purchase amount paid by cash/credit card/e-wallet only. Any amount paid using vouchers, promotion, reward points or any other similar means will be excluded from rebate entitlement.

3.1.3 Submission of receipts can be made through MegaLive Buddy app’s ‘SNAP & EARN’ function.

3.1.4 Submission of receipts must be for items purchased for personal use only by consumers who are the users of the app.

3.1.5 Buddy points will be rewarded per MegaLive product purchased regardless number of receipts.

3.1.6 User is required to take a clear photo of the full receipt for submission purpose. A valid receipt must include the mandatory information such as:

• store name
• address
• receipt number
• date of purchase
• the description of items purchased including MegaLive product name, individual prices, quantities
• mode of payment
• total paid amount

3.1.7 In the case where receipt is unclear, user will be given one chance to resubmit the receipt. MegaLive Buddy will take about 1-7 working days to approve/reject/update the status of the submission. Thus, it is advisable to keep the original receipt until Buddy points is rewarded (if entitled).

3.1.8 The receipt must be submitted within the same day of purchase/issued date (before 12am daily). Receipt submitted on a different date from the receipt’s issued date will be invalid and user will not be eligible to earn any reward Buddy points.

3.1.9 MegaLive Buddy will not accept any resubmission of the same approved receipt/ repeated submission of the same receipt will deemed to have been declined for the following reasons:

• Receipt is unclear, incomplete, mandatory information (as mentioned in 3.1.6) is concealed.
• Receipt purchased is from unauthorized seller.
• Receipt submitted on different date as the purchased date.

3.1.10 Buddy points collected is valid for three years starting from the date Buddy points received.

3.1.11 MegaLive Buddy reserves the right to reject, suspend and/or cancel any receipt deemed invalid without disclosing the reasons and the decision is final. All questions and appeals on the decision will not be entertained.

3.2 BUDDY POINTS USAGE

3.2.1 Buddy points can be used to redeem gift(s) and MegaLive product(s).

3.2.2 Once redeemed, Buddy points cannot be substitute for other gift(s)/ products(s) exchanged.

3.2.3 User using Buddy points for redemption are entitled for free shipping within Malaysia.

3.2.4 User must hold responsibilities for the correct details provided for redemption of gift(s) any changes in the information after confirmation of redemption of product(s) or gift(s) will not be entertained.

3.2.5 Buddy points cannot be withdrawn, replaced, transferred, or exchanged for cash or any other reward. Buddy points credited to user’s MegaLive Buddy account will be decreased or reversed, as applicable, if the Buddy points is obtained through fraudulent or other activity that violates this T&C.

3.2.6 MegaLive Buddy reserves the right to reject, suspend and/or cancel any Buddy points, exchange, or redemption without disclosing the reasons. The Management’s decision shall be final. All questions or appeals on the decision will not be entertained

4.0 REWARDS

4.1 PRODUCT REDEMPTION

4.1.1 User can only use the Buddy points and redeem MegaLive product (“product”) via the app.

4.1.2 Each product may have different expiry date and limited quantity per user, the information will be displayed on the redemption page/poster. It is assumed that user has read, acknowledged, understood, and agreed to the terms to redeem the product(s) within the stated expiry date. Once the user has confirmed and submitted the redemption order, no cancellation or reimbursement is allowed.

4.1.3 Product redemption is exclusively available for shipping within Malaysia, encompassing both East Malaysia and West Malaysia.

4.1.4 The products are available on a first-come, first-served basis and while stocks last.

4.1.5 MegaLive Buddy reserves the right to cancel the redemption and return the redeemed Buddy points to user without disclosing the reason and the decision is final. All questions and appeals on the decision will not be entertained.

4.1.6 None of the product redeemed from the app are allowed for resale or barter. MegaLive Buddy reserves the right, in its sole discretion, to reject, suspend and/or cancel if any activity against this T&C is found or suspected.

4.2 GIFT VOUCHER REDEMPTION

4.2.1 User can only use the Buddy points and redeem voucher(s) via the app.

4.2.2 Each voucher may have different expiry date and it will be displayed on the voucher. It is assumed that user has read, acknowledged, understood, and agreed to the terms to redeem the voucher(s) within the stated expiry date. Once user has confirmed and submitted the redemption order, no cancellation is allowed.

4.2.3 MegaLive reserves the right to cancel the redemption and return the redeemed Buddy points to user without disclosing the reason and the decision shall be final. All questions and appeals on the decision will not be entertained.

4.2.4 MegaLive Buddy is not obligated to replace or refund the vouchers if suppliers/partners of the redeemed vouchers discontinue or annul the vouchers due to any reasons whatsoever.

5.0 DRAW

5.1 Every single validated receipt with the purchase of MegaLive products submitted through ‘SNAP & EARN’ will be automatically entitled for lucky draw entry (when there is any).

5.2 MegaLive Buddy will determine validity of the entry by referring to the official date printed on the receipt.

5.3 MegaLive Buddy reserves the right at its absolute discretion to differ, postpone, re-schedule and/or extend the Draw Period and/or amend, update the mechanics of the contest and/or cancel/terminate the contest at any time without prior notice.

5.4 In the event the winner fails to claim and/or confirm the prize redemption within FIVE (5) working days after the winning notification, MegaLive Buddy reserves the right to disqualify the winner and revoke the prize. In such instance, MegaLive Buddy shall not be held liable or responsible for any damages or losses incurred by the winner.

5.5 MegaLive Buddy reserves the right, in its sole discretion, to disqualify any participant/winner that is found or suspected of tampering the contest submission process, abuse the operation of the contest and/or any other acts against the T&C.

5.6 All transportation, accommodation, personal costs and/or any other costs, fees and/or related expenses incurred to redeem prizes shall be borne solely by the winners.

5.7 All prizes are not exchangeable or transferable.

5.8 MegaLive Buddy reserves the right to replace any prizes with items of same value without prior notice.

6.0 RETURN & DELIVERY POLICY

6.1 User shall review the orders upon checkout before confirming as all redemption products, vouchers and prizes are non-returnable, non-refundable, and non-exchangeable.

6.2 User need to check the delivery address upon checkout as the delivery address is not allowed to be amended thereafter and for any returned parcel, redelivery charges will be borne by the user.

6.3 If you receive damaged parcel or products in any way, please contact us by sending a message through “CONTACT US” within 24 hours upon receival. Complaints received after more than 24 hours upon receival will not be entertained.

6.4 Reimbursement of damages occurred during delivery is subjected to the courier company’s discretion and MegaLive reserves the right not to be liable for losses, damages and reimbursement of the products, vouchers, and prizes.

6.5 Tracking number of the parcel will be provided in the app once the parcel has been shipped.

6.6 However, if the courier company has made a redelivery attempt and still unable to deliver the parcels and/or user did not collect the parcel within the stipulated timeline, the parcel will be returned to MegaLive. User will be then charged for any redelivery.

6.7 MegaLive Buddy reserves the right, at its sole discretion to determine the mode of delivery of prizes, products, vouchers and will not be held responsible for any delay, damage, or loss during the delivery process.

7.0 DISCLAIMER OF LIABILITY

The content displayed on the app/sites is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary and to the fullest extent permitted by law, MegaLive and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by the law and MegaLive shall not be liable for any losses or damages, including but without limitation to any direct, indirect, consequential, or incidental damages, or damages for loss of use, profits, data or inability to use, performance or failures of this app/sites and any other functions in the app irrespective of whether such losses were foreseeable or not foreseeable arise due to any reasons whatsoever.

8.0 INDEMNITY

By using the app, user agrees to indemnify and defend MegaLive, its affiliates, suppliers, officers, directors, employees and agents from any and against all third party claims, causes of action, demands, fines, penalties, liability, damages, costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees arising from your use of this app or your breach of the T&C or your violation of any law or rights of a third party or due to your use of this app.

9.0 CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE)

9.1 By using MegaLive Buddy app, user agrees that MegaLive is not liable for any breach, hindrance or delay in the performance of a term due to any cause beyond our reasonable control which includes but not limited to strikes, lock-outs, riot, invasion, pandemic, threat of terrorist attack or terrorist attack, preparation of war, war, fire, explosion, storm, flood, earthquake or other natural disaster, impossibility of use of motor transport, railways, shipping or other means of public or private transport, accidents or failure of any mode of transportation, impossibility of the use of telecommunication network, restriction by the government and act of God.

9.2 MegaLive reserves absolute discretion on the solution adopted in fully meeting our obligations under the T&C despite the Force Majeure Event.

10.0 INTELLECTUAL PROPERTY RIGHTS

10.1 All content (including but not limited to text, graphics, photos, video, music, sound), arrangement, design in our app/sites shall remain the property of MegaLive or its content suppliers and is protected by copyright laws and treaties around the world. All such rights are reserved by MegaLive and its licensors. User may store, print, and display the content supplied solely for your own personal use. User is not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to user or which appears on this app.

10.2 In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through the app/sites are trademarks of MegaLive in Malaysia. MegaLive 's trademarks may not be used in connection with any product or service that is not provided by MegaLive, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits MegaLive. All other trademarks which are not owned by MegaLive that appear on the app/sites are the property of their respective owners.

10.3 User shall not use any part of the content on our app/sites for commercial purposes without obtaining license from us or our licensors.

10.4 If user breaches any of this T&C, your right to use our app/sites shall cease immediately and user must, at our option, return or destroy any copies of the materials made. User shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation supplied by MegaLive or its licensors.

10.5 MegaLive shall be entitled to commence legal proceedings for the purposes of protecting its intellectual property rights and confidential information and breaches of any of this T&C.

11.0 THIRD PARTY ADVERTISING

MegaLive may allow its affiliates to place advertisement on app/sites. By using the app/sites, user agrees to receive such advertisements. MegaLive will not be responsible for the contents of such advertisement.

12.0 APPLICABLE LAW AND JURISDICTION

This T&C shall be governed and interpreted by laws applicable in Malaysia. By using this app/sites, user agrees to submit to the jurisdiction of the court in Malaysia.

13.0 NOTICES

Any notice required to be given to MegaLive shall be addressed to its registered office or place of business.

14.0 PRIVACY

MegaLive Privacy Policy (“Policy”) can be found in MegaLive Buddy app or www.megalive.com.my. MegaLive will use all information provided by user according to the Policy. The Policy may be changed or updated from time to time and the amended Policy will be posted at our app and sites.

15.0 SEVERABILITY

Any term, condition, provision, or undertaking mentioned herein which is illegal, void, or unenforceable shall be ineffective to the extent of such illegality, voidness, or unenforceability without invalidating the remaining provisions herein contained.

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Coenzyme Q10 (CoQ10) is a naturally occurring compound in our bodies that plays a vital role in energy production and heart health. While we all produce CoQ10, certain groups of people may benefit from supplementation due to lower natural levels or higher demands.

1. Older Adults
  Our bodies’ natural CoQ10 production begins to decline after our 30s and 40s. This decrease can affect energy metabolism and the heart’s ability to function at its best. Supplementation helps replenish these reduced levels, supporting vitality, circulation, and overall cardiovascular wellness as we age. [1]

2. People Taking Cholesterol-Lowering Drugs
  Cholesterol-lowering drugs such as statins medications block part of the cholesterol production pathway, which also affects the pathway that produces CoQ10. This can lead to fatigue, muscle aches, or weakness. Supplementing with CoQ10 helps restore the body’s supply, potentially reducing discomfort and improving energy. [2]

3. Individuals Seeking to Support Heart Health
  For those with cardiovascular concerns such as reduced heart function, hypertension, or angina, CoQ10 supports healthy energy production in heart cells and helps maintain proper blood vessel function. Under medical guidance, it can complement other treatments for better cardiovascular performance. [3]

4. People with High Energy Demands or Fatigue Issues
 CoQ10 is a key component in the mitochondria, the “powerhouses” of our cells, where energy (ATP) is produced. Those with intense physical activity or chronic fatigue may benefit from extra CoQ10 to sustain energy output, improve stamina, and support quicker recovery. [4]

Whether you are aiming to maintain heart health, counteract the side effects of certain medications, or boost your energy, CoQ10 can be a valuable ally. Always consult a healthcare professional before starting any supplement, especially if you are on medication or managing a health condition.

Reference:

1. Rabanal-Ruiz, Y., Llanos-González, E., & Alcain, F. J. (2021). The use of coenzyme Q10 in cardiovascular diseases. https://pmc.ncbi.nlm.nih.gov/articles/PMC8151454/#:~:text=CoQ10%20distribution%20is%20not%20uniform,the%20NO%20levels%20for%20vasodilation.

2. Fletcher, J. (2023, December 14). CoQ10 and statins: Connection, side effects, and more. Medical News Today.  https://www.medicalnewstoday.com/articles/coq10-and-statins#definitions

3. Coenzyme Q10 – StatPearls. (2023). In StatPearls. StatPearls Publishing. Retrieved August 14, 2025, from https://www.ncbi.nlm.nih.gov/books/NBK531491/ ncbi.nlm.nih.gov 

Magnesium is an essential mineral that supports hundreds of biochemical reactions in the body, yet many people today do not get enough of it through diet alone. Among the various forms of magnesium supplements available, magnesium bisglycinate stands out for its high bioavailability and gentle effect on the digestive system.

Support Muscle Relaxation and Reduce Cramps

Magnesium plays a critical role in muscle contraction and relaxation. Magnesium bisglycinate is often used to help relieve muscle tension, spasms, and cramps, especially for athletes or individuals prone to nighttime leg cramps [1].This form is absorbed efficiently by the body, allowing for faster and more noticeable relief of muscle discomfort .

Promote Better Sleep Quality

Magnesium bisglycinate is commonly recommended for people struggling with sleep issues. It helps calm the nervous system by enhancing the activity of GABA (gamma-aminobutyric acid), a neurotransmitter that promotes relaxation. Magnesium may play a role in regulating GABA, which could help promote calm and improve sleep.[2]

Reduce Stress and Anxiety

Studies have shown that magnesium supplementation helps relieve common stress-related symptoms, such as fatigue, irritability, and sleep disturbances. Among individuals under stress, a daily intake of 250–400 mg of magnesium has been linked to various benefits, including lower cortisol levels, increased red blood cell magnesium, and improved heart rate variability, which reflects better stress response via the parasympathetic nervous system.[3] 

Final Thought

Whether you're dealing with tight muscles, sleepless nights, or a racing mind, magnesium bisglycinate offers a gentle, effective way to restore balance. It’s a smart choice for those seeking daily support for stress, sleep, and muscle health. Adding magnesium bisglycinate to your wellness routine may be the small change that brings a big sense of calm.

References:

1. Rogeberg, A. M. L., & Størkson, R. V. (2021). Magnesium in the treatment of leg cramps: A literature review. Scandinavian Journal of Primary Health Care, 39(1), 5–10. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8020016/ 

2. Sandoiu, A. (2023). Magnesium for sleep: Benefits and risks. Medical News Today. https://www.medicalnewstoday.com/articles/magnesium-for-sleep

3. Pickering, G., Mazur, A., Trousselard, M., Bienkowski, P., Yaltsewa, N., Amessou, M., Noah, L., & Pouteau, E. (2020). Magnesium status and stress: The vicious circle concept revisited.